Case file
Payday & personal loans
Complaint 19506166 Citizens Bank
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Personal line of credit
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 14, 2026Complaint received
- Feb 14, 2026Sent to Citizens Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citizens Bank complaints about problem with additional add-on products or services
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 21, 2026 | Payday & personal loans | Problem with additional add-on products or services | CA | Explained | Yes |
| Jun 16, 2026 | Payday & personal loans | Problem with additional add-on products or services | OH | Explained | Yes |
| May 1, 2026 | Payday & personal loans | Problem with additional add-on products or services | FL | Explained | Yes |
| Aug 15, 2025 | Payday & personal loans | Problem with additional add-on products or services | NY | Explained | Yes |
| Jul 22, 2025 | Payday & personal loans | Problem with additional add-on products or services | NY | Explained | Yes |
| May 15, 2025 | Payday & personal loans | Problem with additional add-on products or services | CA | Explained | Yes |
| Jan 29, 2025 | Payday & personal loans | Problem with additional add-on products or services | CA | Money back | Yes |
| Dec 30, 2024 | Payday & personal loans | Problem with additional add-on products or services | CA | Explained | Yes |
| Dec 17, 2024 | Payday & personal loans | Problem with additional add-on products or services | TX | Explained | Yes |
| Nov 15, 2024 | Payday & personal loans | Problem with additional add-on products or services | DC | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.