Case file
Credit cards
Complaint 1972443 Synchrony
Explained- Product
- Credit card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 16, 2016Complaint received
- Jun 20, 2016Sent to Synchrony (4 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about forbearance / Workout plans
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 14, 2017 | Credit cards | Forbearance / Workout plans | NC | Money back | Yes |
| Feb 7, 2017 | Credit cards | Forbearance / Workout plans | OH | Money back | Yes |
| Jan 5, 2017 | Credit cards | Forbearance / Workout plans | NJ | Explained | Yes |
| Dec 30, 2016 | Credit cards | Forbearance / Workout plans | NY | Explained | Yes |
| Nov 1, 2016 | Credit cards | Forbearance / Workout plans | GA | Explained | Yes |
| Oct 6, 2016 | Credit cards | Forbearance / Workout plans | IL | Money back | Yes |
| Sep 28, 2016 | Credit cards | Forbearance / Workout plans | GA | Explained | Yes |
| Apr 5, 2016 | Credit cards | Forbearance / Workout plans | TX | Explained | Yes |
| Jan 18, 2016 | Credit cards | Forbearance / Workout plans | MO | Explained | Yes |
| Nov 15, 2015 | Credit cards | Forbearance / Workout plans | PA | Explained | Yes |
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