Complaint 1985547 Netspend

Explained

Company: Netspend
Product: Prepaid card · Government benefit payment card
Issue: Fees
From: Nevada 89121
Filed by: Web · Servicemember · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

Jun 26, 2016Complaint received
Jul 13, 2016Sent to Netspend (17 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Netspend complaints about fees

Received	About	Issue	State	Answer	On time
Apr 1, 2017	Prepaid & gift cards	Fees	CA	Explained	Yes
Mar 19, 2017	Prepaid & gift cards	Fees	WA	Explained	Yes
Feb 10, 2017	Prepaid & gift cards	Fees	CA	Explained	Yes
Feb 2, 2017	Prepaid & gift cards	Fees	-	Explained	Yes
Jan 8, 2017	Prepaid & gift cards	Fees	CA	Explained	Yes
Jan 2, 2017	Prepaid & gift cards	Fees	CT	Explained	Yes
Oct 4, 2016	Prepaid & gift cards	Fees	NJ	Explained	Yes
Sep 13, 2016	Prepaid & gift cards	Fees	CA	Money back	Yes
Aug 4, 2016	Prepaid & gift cards	Fees	NC	Explained	Yes
Jun 15, 2016	Prepaid & gift cards	Fees	PA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works