Prepaid & gift cards
Fees
Consumers have filed 232 complaints about this, against 29 companies. The most complained-about is American Express.
Companies with the most
All time.
By month
Latest complaints about this
| Received | Company | About | Issue | Answer |
|---|---|---|---|---|
| Apr 5, 2017 | Comerica | Prepaid & gift cards | Fees | Explained |
| Apr 2, 2017 | Blackhawk Network | Prepaid & gift cards | Fees | Explained |
| Apr 1, 2017 | Netspend | Prepaid & gift cards | Fees | Explained |
| Apr 1, 2017 | American Express | Prepaid & gift cards | Fees | Money back |
| Mar 29, 2017 | Citibank | Prepaid & gift cards | Fees | Explained |
| Mar 19, 2017 | Netspend | Prepaid & gift cards | Fees | Explained |
| Mar 14, 2017 | Synchrony | Prepaid & gift cards | Fees | Explained |
| Feb 10, 2017 | Netspend | Prepaid & gift cards | Fees | Explained |
| Feb 2, 2017 | Netspend | Prepaid & gift cards | Fees | Explained |
| Feb 1, 2017 | Blackhawk Network | Prepaid & gift cards | Fees | Money back |
| Jan 29, 2017 | Comerica | Prepaid & gift cards | Fees | Explained |
| Jan 27, 2017 | U.S. Bank | Prepaid & gift cards | Fees | Money back |
| Jan 26, 2017 | PayPal | Prepaid & gift cards | Fees | Explained |
| Jan 19, 2017 | Regions Bank | Prepaid & gift cards | Fees | Money back |
| Jan 18, 2017 | PayPal | Prepaid & gift cards | Fees | Explained |
Your rights with prepaid card companies
Registered prepaid accounts get most Regulation E protections: report unauthorized transactions and errors quickly and the provider must investigate. Payroll and government benefit cards must tell you how to get your money without fees.
Scam warning: Gift cards are for gifts. Anyone asking you to pay a bill, a fine or a "fee" with gift cards is a scammer.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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