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Case file

Credit reporting

Complaint 20013740 Professional Finance

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Their investigation did not fix an error on your report
From
Texas 75126
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Mar 5, 2026Complaint received
  2. Mar 5, 2026Sent to Professional Finance
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Professional Finance complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Sep 28, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNEFixedYes
Apr 27, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Feb 19, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Oct 20, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXFixedNo
Jun 13, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Jan 21, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNVExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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