Case file
Mortgages
Complaint 20017871 TFS Financial
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Payment process
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Mar 5, 2026Complaint received
- Mar 5, 2026Sent to TFS Financial
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More TFS Financial complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 21, 2026 | Mortgages | Trouble during payment processFees charged | OH | Explained | Yes |
| Oct 19, 2026 | Mortgages | Trouble during payment processPayment process | FL | Explained | Yes |
| Sep 28, 2026 | Mortgages | Trouble during payment processPayment process | PA | Explained | Yes |
| Sep 22, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | AZ | Explained | Yes |
| Sep 2, 2026 | Mortgages | Trouble during payment processPayment process | PA | Explained | Yes |
| Aug 25, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | OH | Explained | Yes |
| Aug 19, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CA | Explained | Yes |
| Aug 7, 2026 | Mortgages | Trouble during payment processLien release | TN | Explained | Yes |
| Jul 3, 2026 | Mortgages | Trouble during payment processPayment process | CA | Explained | Yes |
| Jun 30, 2026 | Mortgages | Trouble during payment processPaying off the loan | NC | Explained | Yes |
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