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Complaint log

TFS Financial complaint log

The newest complaints about TFS Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingFLExplainedYes
Oct 21, 2026MortgagesTrouble during payment processFees chargedOHExplainedYes
Oct 20, 2026MortgagesIncorrect information on your reportAccount status incorrectOHExplainedYes
Oct 19, 2026MortgagesTrouble during payment processPayment processFLExplainedYes
Sep 28, 2026MortgagesTrouble during payment processPayment processPAExplainedYes
Sep 22, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanAZExplainedYes
Sep 13, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayNJExplainedYes
Sep 2, 2026MortgagesTrouble during payment processPayment processPAExplainedYes
Aug 31, 2026MortgagesProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneOHExplainedYes
Aug 25, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceOHExplainedYes
Aug 19, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Aug 7, 2026MortgagesTrouble during payment processLien releaseTNExplainedYes
Jul 23, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes
Jul 15, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseOHExplainedYes
Jul 3, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Jun 30, 2026MortgagesTrouble during payment processPaying off the loanNCExplainedYes
Jun 26, 2026Bank accountsManaging an accountDeposits and withdrawalsMAExplainedYes
Jun 25, 2026Bank accountsManaging an accountProblem using a debit or ATM cardOHExplainedYes
Jun 25, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
May 14, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
May 14, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)OHExplainedYes
May 14, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceOHExplainedYes
May 12, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWAExplainedYes
May 10, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
May 6, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processOHExplainedYes
May 6, 2026MortgagesTrouble during payment processPayment processAZExplainedYes
Apr 20, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)OHExplainedYes
Apr 10, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsFLExplainedYes
Apr 7, 2026Payday & personal loansProblem with additional add-on products or servicesOHExplainedYes
Apr 3, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)OHExplainedYes
Mar 23, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreCAExplainedYes
Mar 18, 2026MortgagesClosing on a mortgageFees or costs after closingOHExplainedYes
Mar 5, 2026MortgagesTrouble during payment processPayment processFLExplainedYes
Feb 13, 2026MortgagesTrouble during payment processPayment processGAExplainedYes
Feb 8, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Jan 29, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceVAExplainedYes
Jan 22, 2026MortgagesTrouble during payment processPayment processOHExplainedYes
Jan 11, 2026MortgagesTrouble during payment processPayment processFLExplainedYes
Dec 11, 2025MortgagesTrouble during payment processPayment processOHExplainedYes
Dec 4, 2025MortgagesIncorrect information on your reportAccount status incorrectWAExplainedYes
Oct 23, 2025MortgagesTrouble during payment processPayment processFLExplainedYes
Oct 17, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Oct 15, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceOHExplainedYes
Oct 13, 2025Bank accountsManaging an accountProblem accessing accountOHExplainedYes
Sep 30, 2025Bank accountsManaging an accountDeposits and withdrawalsOHExplainedYes
Sep 27, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWAExplainedYes
Sep 24, 2025Bank accountsManaging an accountProblem accessing accountOHExplainedYes
Sep 23, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingWAExplainedYes
Sep 17, 2025Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Sep 16, 2025MortgagesClosing on a mortgageFees or costs after closingNYExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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