Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Prepaid & gift cards

Complaint 20033844 Zip Co US

Explained
Company
Zip Co US
Product
Prepaid card · Gift card
Detail
Overcharged for a purchase or transfer you did make with the card
From
Ohio 45459
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 6, 2026Complaint received
  2. Apr 14, 2026Sent to Zip Co US (39 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Zip Co US?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Zip Co US's record

More Zip Co US complaints about problem with a purchase or transfer

ReceivedAboutIssueStateAnswerOn time
Sep 22, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferFLIn progressYes
Aug 4, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferPAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience