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Debt collection

Complaint 2005170 Netspend

Explained
Company
Netspend
Product
Debt collection · Federal student loan
Detail
Debt resulted from identity theft
From
Illinois 60636
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jul 9, 2016Complaint received
  2. Jul 11, 2016Sent to Netspend (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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