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Mortgages

Complaint 20053632 Credit Union Mortgage Association

Explained
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue while managing or servicing your loan
From
North Carolina 28443
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 6, 2026Complaint received
  2. Mar 6, 2026Sent to Credit Union Mortgage Association
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Credit Union Mortgage Association complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Sep 2, 2025MortgagesTrouble during payment processPaying off the loanNCExplainedYes
Aug 4, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceNCExplainedYes
Jul 15, 2024MortgagesTrouble during payment processPayment processAZExplainedYes
Sep 7, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceNMFixedYes
Apr 13, 2022MortgagesTrouble during payment processDCExplainedYes
Mar 23, 2021MortgagesTrouble during payment processVAExplainedYes
May 3, 2018MortgagesTrouble during payment processVAExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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