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Mortgages

Complaint 2038475 Umpqua

Explained
Company
Umpqua
Product
Mortgage · Conventional fixed mortgage
From
California 94533
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 30, 2016Complaint received
  2. Jul 30, 2016Sent to Umpqua
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Umpqua complaints about settlement process and costs

ReceivedAboutIssueStateAnswerOn time
Aug 10, 2016MortgagesSettlement process and costsCAExplainedYes
Dec 8, 2015MortgagesSettlement process and costsCAMoney backYes
Oct 30, 2015MortgagesSettlement process and costsWAExplainedYes
Sep 10, 2014MortgagesSettlement process and costsWAMoney backYes

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