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Student loans

Complaint 2040605 Malcolm S. Gerald and Associates

Explained
Product
Student loan · Non-federal student loan
Detail
Can't get flexible payment options
From
Michigan 48126
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Aug 1, 2016Complaint received
  2. Sep 1, 2016Sent to Malcolm S. Gerald and Associates (31 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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