Debt collector · complaint record
Malcolm S. Gerald and Associates complaints
Filed under Malcolm S. Gerald and Associates, Inc.
Consumers have filed 73 complaints about Malcolm S. Gerald and Associates since 2013, none in the last 12 months. It answered 68.5% on time and closed 5% with relief for the customer. The most common problem is cont'd attempts collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 73
- Last 12 months
- 0
- Answered on time
- 68.5%
- Closed with relief
- 5%
- Last 30 days
- 0
- Rank
- -
Since July 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Sep 28, 2020
Malcolm S. Gerald and Associates complaints by month
The busiest month was May 2014 (6 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Malcolm S. Gerald and Associates answered all time
- Closed with non-monetary relief45.5%
- Closed with explanation6893.2%
- Closed11.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Malcolm S. Gerald and Associates complaints are about
Top Malcolm S. Gerald and Associates problems
Inside "Cont'd attempts collect debt not owed"
- Debt is not mine 19
- Debt was paid 6
- Debt resulted from identity theft 2
- Debt was discharged in bankruptcy 1
Where Malcolm S. Gerald and Associates complaints come from
Most complaints: Illinois (23), California (7), Missouri (4), Texas (4), Virginia (3).
Malcolm S. Gerald and Associates compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Malcolm S. Gerald and AssociatesDebt collection | - | 0 | - |
Compare side by side: Malcolm S. Gerald and Associates vs Green Square · Malcolm S. Gerald and Associates vs EMoneyUSA · Malcolm S. Gerald and Associates vs Mullooly Jeffrey Rooney & Flynn · Malcolm S. Gerald and Associates vs Credit World Services
What people say about Malcolm S. Gerald and Associates
All experiencesNo experiences with Malcolm S. Gerald and Associates yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Malcolm S. Gerald and Associates complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 28, 2020 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Nov 5, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 30, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 30, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 26, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 12, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 9, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 2, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 30, 2017 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 29, 2017 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Jun 7, 2017 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 30, 2016 | Credit cards | Sale of account | Explained |
Questions about Malcolm S. Gerald and Associates
How many complaints does Malcolm S. Gerald and Associates have?
Malcolm S. Gerald and Associates has 73 complaints on record since July 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Malcolm S. Gerald and Associates respond to complaints?
Yes. Malcolm S. Gerald and Associates answered 68.5% of its complaints on time (within 15 days) and closed 5% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Malcolm S. Gerald and Associates?
The most common problems are cont'd attempts collect debt not owed (28), communication tactics (23), disclosure verification of debt (8).
Is Malcolm S. Gerald and Associates legit?
Malcolm S. Gerald and Associates is a real company with a public complaint record: consumers have complained about it 73 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Malcolm S. Gerald and Associates legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Malcolm S. Gerald and Associates?
Complain to Malcolm S. Gerald and Associates in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Malcolm S. Gerald and Associates complaints come from?
Most come from Illinois (23), California (7), Missouri (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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