Case file
Auto loans & leases
Complaint 20457973 First Citizens Bancshares
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Problem with fees charged
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Mar 20, 2026Complaint received
- Mar 24, 2026Sent to First Citizens Bancshares (4 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More First Citizens Bancshares complaints about managing the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| May 6, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | NC | Explained | Yes |
| Mar 27, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | NC | Explained | Yes |
| Feb 26, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | AZ | Explained | Yes |
| Oct 8, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | CO | Explained | Yes |
| Sep 25, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | FL | Explained | Yes |
| Aug 20, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | SC | Explained | Yes |
| Aug 14, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | SC | Explained | Yes |
| Jan 9, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | MI | Explained | Yes |
| Sep 9, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | GA | Explained | Yes |
| Sep 9, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | GA | Explained | Yes |
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