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Credit reporting

Complaint 20464903 USAA

Explained
Company
USAA
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Problem canceling credit monitoring or identify theft protection service
From
California 92660
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 20, 2026Complaint received
  2. Mar 20, 2026Sent to USAA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More USAA complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceLAExplainedYes
Aug 16, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceFLExplainedYes
Jul 3, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceFLExplainedYes
Jun 25, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesFLExplainedYes
Apr 6, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesTNExplainedYes
Mar 23, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedAZExplainedYes
Feb 21, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesTXExplainedYes
Jan 2, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesMDExplainedYes
Dec 19, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesCAFixedYes
Sep 11, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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