Case file
Auto loans & leases
Complaint 20480256 First Portfolio Servicing
Explained- Company
- First Portfolio Servicing
- Product
- Vehicle loan or lease · Loan
- Detail
- Denied request to lower payments
- From
- California 92101
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint provided an opportunity to answer consumer's questions
- Mar 21, 2026Complaint received
- Mar 21, 2026Sent to First Portfolio Servicing
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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