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Complaint log

First Portfolio Servicing complaint log

The newest complaints about First Portfolio Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Debt collectionCommunication tacticsCalled before 8am or after 9pmFLExplainedYes
Oct 29, 2026Payday & personal loansStruggling to pay your loanCOIn progressYes
Oct 28, 2026Credit cardsClosing your accountCompany closed your accountNHExplainedYes
Oct 27, 2026Credit cardsOther features, terms, or problemsPrivacy issuesTXExplainedYes
Oct 27, 2026Credit cardsTrouble using your cardCan't use card to make purchasesPAExplainedYes
Oct 26, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Oct 23, 2026Credit cardsTrouble using your cardCan't use card to make purchasesCOExplainedYes
Oct 23, 2026Credit cardsTrouble using your cardCan't use card to make purchasesCOExplainedYes
Oct 22, 2026Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Oct 21, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementAZIn progressYes
Oct 21, 2026Credit cardsOther features, terms, or problemsOther problemNJExplainedYes
Oct 19, 2026Credit cardsIncorrect information on your reportAccount status incorrectFLExplainedYes
Oct 18, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Oct 17, 2026Credit cardsClosing your accountCan't close your accountFLExplainedYes
Oct 16, 2026Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionTXExplainedYes
Oct 16, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offTXExplainedYes
Oct 14, 2026Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionCAExplainedYes
Oct 13, 2026Credit cardsTrouble using your cardCan't use card to make purchasesMOExplainedYes
Oct 13, 2026Debt collectionAttempts to collect debt not owedDebt was paidWIExplainedYes
Oct 13, 2026Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialTXExplainedYes
Oct 13, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMAExplainedYes
Oct 12, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardMAExplainedYes
Oct 10, 2026Credit reportingIncorrect information on your reportAccount information incorrectCTExplainedYes
Oct 9, 2026Credit reportingImproper use of your reportReporting company used your report improperlyINExplainedYes
Oct 8, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftWAExplainedYes
Oct 7, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardALExplainedYes
Oct 6, 2026Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyTXExplainedYes
Oct 6, 2026Auto loans & leasesRepossessionNotice to repossessTXExplainedYes
Oct 5, 2026Credit cardsClosing your accountCan't close your accountWIExplainedYes
Oct 5, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Oct 5, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNJExplainedYes
Oct 4, 2026Credit cardsFees or interestProblem with feesCTExplainedYes
Oct 2, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Oct 2, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Sep 30, 2026Credit cardsIncorrect information on your reportAccount status incorrectTXExplainedYes
Sep 29, 2026Credit cardsOther features, terms, or problemsAdd-on products and servicesTNExplainedYes
Sep 29, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeKYExplainedYes
Sep 29, 2026Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleTXExplainedYes
Sep 28, 2026Credit cardsGetting a credit cardDelay in processing applicationCAExplainedYes
Sep 28, 2026Credit cardsFees or interestProblem with feesOHExplainedYes
Sep 28, 2026Credit cardsClosing your accountCan't close your accountKSExplainedYes
Sep 27, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsTXExplainedYes
Sep 27, 2026Credit cardsProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneMOExplainedYes
Sep 24, 2026Credit cardsProblem when making paymentsProblem during payment processFLExplainedYes
Sep 23, 2026Auto loans & leasesRepossessionCompany communicating payment assistance or payment extension optionsTXExplainedYes
Sep 23, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Sep 21, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Sep 21, 2026Credit cardsGetting a credit cardDelay in processing applicationWYExplainedYes
Sep 19, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementHIExplainedYes
Sep 18, 2026Credit cardsFees or interestProblem with feesWAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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