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Student loans

Complaint 20485273 Ecmc Group

Explained
Company
Ecmc Group
Product
Student loan · Federal student loan servicing
Detail
Problem with forgiveness, cancellation, or discharge
From
New York 10458
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 22, 2026Complaint received
  2. Apr 28, 2026Sent to Ecmc Group (37 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ecmc Group complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Sep 10, 2026Student loansStruggling to repay your loanProblem with your payment planFLExplainedYes
Feb 26, 2026Student loansStruggling to repay your loanBankruptcyNVExplainedYes
Dec 12, 2025Student loansStruggling to repay your loanCan't temporarily delay making paymentsVAExplainedYes
Nov 15, 2024Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeCAExplainedYes
Apr 18, 2024Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeTNExplainedYes
Apr 15, 2024Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNYExplainedYes
Oct 18, 2023Student loansStruggling to repay your loanBankruptcyNJExplainedYes
Jan 12, 2023Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNJExplainedYes
Nov 7, 2022Student loansStruggling to repay your loanCan't temporarily delay making paymentsCAExplainedYes
Sep 23, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanARExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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