Debt collector · complaint record
Ecmc Group complaints
Filed under ECMC GROUP, INC.
Consumers have filed 1,326 complaints about Ecmc Group since 2013, 131 of them in the last 12 months (+52% on the year before). It answered 100% on time and closed 4% with relief for the customer - less often than a typical debt collector. The most common problem is dealing with your lender or servicer.
Average response record. How it works
- Complaints on record
- 1,326
- Last 12 months
- 131
- Answered on time
- 100%
- Closed with relief
- 4%
- Last 30 days
- 2
- Rank
- #174 of 1,963
Since February 2013
+52% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 4, 2026
Most complained-about debt collectors
Ecmc Group complaints by month
The busiest month was May 2016 (26 complaints). Complaints in the last 12 months are up 52% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Ecmc Group answered last 12 months
- Closed with non-monetary relief53.8%
- Closed with explanation12696.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers3/403.8% closed with relief
- Complaint trend5/15+52% vs last year
What Ecmc Group complaints are about
Top Ecmc Group problems last 12 months
Inside "Dealing with your lender or servicer"
- Received bad information about your loan 88
- Don't agree with the fees charged 34
- Trouble with how payments are being handled 33
- Need information about your loan balance or loan terms 17
- Problem with customer service 16
- Keep getting calls about your loan 13
Where Ecmc Group complaints come from
Most complaints: California (219), Texas (105), Florida (90), New York (80), Georgia (79).
Ecmc Group compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Herbert P. SearsDebt collection | 47 | 135 | D |
| 2 | F.H. Cann & AssociatesDebt collection | 55 | 135 | C |
| 3 | American Profit Recovery, Inc., Marlborough, MA BranchDebt collection | 37 | 133 | D |
| 4 | Preferred CreditDebt collection | 50 | 131 | C |
| 5 | Ecmc GroupDebt collection | 53 | 131 | C |
| 6 | Collection Bureau of the Hudson ValleyDebt collection | 51 | 130 | C |
| 7 | McCarthy, Burgess & WolffDebt collection | 74 | 130 | B |
| 8 | Lloyd & McDanielDebt collection | 55 | 127 | C |
Compare side by side: Ecmc Group vs Herbert P. Sears · Ecmc Group vs F.H. Cann & Associates · Ecmc Group vs American Profit Recovery, Inc., Marlborough, MA Branch · Ecmc Group vs Preferred Credit
What people say about Ecmc Group
All experiencesNo experiences with Ecmc Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Ecmc Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 22, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 15, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 13, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 8, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Oct 6, 2026 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Oct 2, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Oct 1, 2026 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Oct 1, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 29, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 18, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 17, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
Questions about Ecmc Group
How many complaints does Ecmc Group have?
Ecmc Group has 1,326 complaints on record since February 2013, including 131 in the last 12 months and 2 in the last 30 days. That makes it number 412 of every company by complaints this year.
Does Ecmc Group respond to complaints?
Yes. Ecmc Group answered 100% of its complaints on time (within 15 days) and closed 4% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 53/100 (grade C).
What do people complain about most with Ecmc Group?
The most common problems are dealing with your lender or servicer (201), attempts to collect debt not owed (156), incorrect information on your report (137).
Is Ecmc Group legit?
Ecmc Group is a real company with a public complaint record: consumers have complained about it 1,326 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Ecmc Group legit? for the signals, red flags and how to protect yourself.
Are complaints about Ecmc Group going up or down?
Up. There were 131 complaints in the last 12 months against 86 in the 12 before (+52%). See every month.
How do I file a complaint against Ecmc Group?
Complain to Ecmc Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Ecmc Group complaints come from?
Most come from California (219), Texas (105), Florida (90). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Ecmc Group
No comments yet. Start the conversation - questions are welcome too.