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Auto loans & leases

Complaint 20570410 Automotive Credit

Explained
Product
Vehicle loan or lease · Lease
Detail
Excess mileage, damage, or wear fees, or other problem after the lease is finished
From
Florida 33127
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
No
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 25, 2026Complaint received
  2. Mar 25, 2026Sent to Automotive Credit
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Automotive Credit complaints about problems at the end of the loan or lease

ReceivedAboutIssueStateAnswerOn time
Jul 3, 2025Auto loans & leasesProblems at the end of the loan or leaseProblem when attempting to purchase vehicle at the end of the leaseOHExplainedYes
Oct 28, 2024Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offAZExplainedYes
Sep 23, 2022Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offIAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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