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Mortgages

Complaint 20617476 Empire West Mortgage Lending

Explained
Product
Mortgage · VA mortgage
Detail
Loan estimate or other related disclosures
From
Arizona 85283
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Aug 5, 2025Complaint received
  2. May 13, 2026Sent to Empire West Mortgage Lending (281 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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