Mortgage company · complaint record
Empire West Mortgage Lending complaints
Filed under Empire West Mortgage Lending PLLC
Consumers have filed 1 complaint about Empire West Mortgage Lending since 2025, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since August 2025
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 5, 2025
Empire West Mortgage Lending complaints by month
The busiest month was August 2025 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Empire West Mortgage Lending answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Empire West Mortgage Lending problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Loan estimate or other related disclosures 1
Empire West Mortgage Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Empire West Mortgage LendingMortgages | - | 0 | - |
Compare side by side: Empire West Mortgage Lending vs Midwest Loan Services · Empire West Mortgage Lending vs Truhome Solutions · Empire West Mortgage Lending vs NEXA Mortgage · Empire West Mortgage Lending vs Hilltop
What people say about Empire West Mortgage Lending
All experiencesNo experiences with Empire West Mortgage Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Empire West Mortgage Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 5, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
Questions about Empire West Mortgage Lending
How many complaints does Empire West Mortgage Lending have?
Empire West Mortgage Lending has 1 complaint on record since August 2025, including 0 in the last 12 months and 0 in the last 30 days.
Does Empire West Mortgage Lending respond to complaints?
Yes. Empire West Mortgage Lending answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Empire West Mortgage Lending?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is Empire West Mortgage Lending legit?
Empire West Mortgage Lending is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Empire West Mortgage Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Empire West Mortgage Lending?
Complain to Empire West Mortgage Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Empire West Mortgage Lending complaints come from?
Most come from Arizona (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Empire West Mortgage Lending
No comments yet. Start the conversation - questions are welcome too.