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Case file

Debt collection

Complaint 20639335 Rocket Mortgage

Explained
Product
Debt collection · Mortgage debt
Detail
You told them to stop contacting you, but they keep trying
From
Maryland 20743
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 26, 2026Complaint received
  2. Mar 26, 2026Sent to Rocket Mortgage
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Rocket Mortgage complaints about communication tactics

ReceivedAboutIssueStateAnswerOn time
Jan 22, 2026Debt collectionCommunication tacticsFrequent or repeated callsALExplainedYes
Sep 11, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingNYExplainedYes
May 3, 2020Debt collectionCommunication tacticsFrequent or repeated callsNCExplainedYes
Jul 24, 2018Debt collectionCommunication tacticsFrequent or repeated callsKSExplainedYes
May 4, 2017Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageNYExplainedYes
Apr 12, 2017Debt collectionCommunication tacticsFrequent or repeated callsCAExplainedYes
Jul 2, 2015Debt collectionCommunication tacticsFrequent or repeated callsMIExplainedYes
Jul 14, 2014Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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