Case file
Student loans
Complaint 20745137 Richland Loan Processing Center
Explained- Product
- Student loan · Private student loan
- Issue
- Getting a loan
- Detail
- Confusing or misleading advertising
- From
- -
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint caused principally by actions of third party outside the control or direction of the company
- Mar 28, 2026Complaint received
- Mar 28, 2026Sent to Richland Loan Processing Center
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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