Loan servicer · complaint record
Richland Loan Processing Center complaints
Filed under RICHLAND LOAN PROCESSING CENTER, LLC
Consumers have filed 7 complaints about Richland Loan Processing Center since 2025, 6 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is dealing with your lender or servicer. It is the 26th most complained-about of 47 student loan servicers this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 7
- Last 12 months
- 6
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #26 of 47
Since January 2025
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Oct 13, 2026
Most complained-about student loan servicers
Richland Loan Processing Center complaints by month
The busiest month was July 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Richland Loan Processing Center answered all time
- Closed with explanation7100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Richland Loan Processing Center complaints are about
Top Richland Loan Processing Center problems
Inside "Dealing with your lender or servicer"
- Received bad information about your loan 1
- Trouble with how payments are being handled 1
Richland Loan Processing Center compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | Richland Loan Processing CenterStudent loans | - | 6 | - |
Compare side by side: Richland Loan Processing Center vs Earnest · Richland Loan Processing Center vs College Ave Student Loan Servicing · Richland Loan Processing Center vs Meritize Financial · Richland Loan Processing Center vs LendKey Technologies
What people say about Richland Loan Processing Center
All experiencesNo experiences with Richland Loan Processing Center yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Richland Loan Processing Center complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 13, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 9, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 9, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jun 18, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 28, 2026 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Nov 26, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 6, 2025 | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | Explained |
Questions about Richland Loan Processing Center
How many complaints does Richland Loan Processing Center have?
Richland Loan Processing Center has 7 complaints on record since January 2025, including 6 in the last 12 months and 0 in the last 30 days. That makes it number 1,757 of every company by complaints this year.
Does Richland Loan Processing Center respond to complaints?
Yes. Richland Loan Processing Center answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Richland Loan Processing Center?
The most common problems are dealing with your lender or servicer (2), getting a loan (1), problem with a company's investigation into an existing problem (1).
Is Richland Loan Processing Center legit?
Richland Loan Processing Center is a real company with a public complaint record: consumers have complained about it 7 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Richland Loan Processing Center legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Richland Loan Processing Center?
Complain to Richland Loan Processing Center in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Richland Loan Processing Center complaints come from?
Most come from Florida (2), Illinois (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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