Case file
Mortgages
Complaint 20843422 Chrysalis
Explained- Product
- Mortgage · Reverse mortgage
- Detail
- An existing modification, forbearance plan, short sale, or other loss mitigation relief
- Filed by
- Phone · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 1, 2026Complaint received
- Apr 27, 2026Sent to Chrysalis (26 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Chrysalis complaints about struggling to pay mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 7, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | VA | Explained | Yes |
| Aug 8, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | VA | Explained | Yes |
| Mar 3, 2025 | Mortgages | Struggling to pay mortgageForeclosure | MI | Explained | Yes |
| May 20, 2023 | Mortgages | Struggling to pay mortgage | WY | Explained | Yes |
| May 18, 2023 | Mortgages | Struggling to pay mortgage | WY | Explained | Yes |
| Oct 20, 2022 | Mortgages | Struggling to pay mortgage | MN | Explained | Yes |
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