Case file
Credit cards
Complaint 20943586 BMO Bank
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 4, 2026Complaint received
- Apr 4, 2026Sent to BMO Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BMO Bank complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 22, 2026 | Credit cards | Closing your accountCompany closed your account | IL | Fixed | Yes |
| Oct 15, 2026 | Credit cards | Closing your accountCan't close your account | CA | Money back | Yes |
| Sep 30, 2026 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
| Sep 13, 2026 | Credit cards | Closing your accountCan't close your account | CA | Explained | Yes |
| Jul 7, 2026 | Credit cards | Closing your accountCompany closed your account | WI | Explained | Yes |
| May 7, 2026 | Credit cards | Closing your accountCompany closed your account | CA | Money back | Yes |
| Apr 9, 2026 | Credit cards | Closing your accountCompany closed your account | IL | Fixed | Yes |
| Feb 13, 2026 | Credit cards | Closing your accountCan't close your account | CA | Explained | Yes |
| Jan 21, 2026 | Credit cards | Closing your accountCompany closed your account | MN | Explained | Yes |
| Jan 12, 2026 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
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