Complaint 2099712 PenFed Credit Union

Explained

Company: PenFed Credit Union
Product: Credit card
Issue: Balance transfer
From: Kentucky 40515
Filed by: Web · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Sep 7, 2016Complaint received
Sep 7, 2016Sent to PenFed Credit Union
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about balance transfer

Received	About	Issue	State	Answer	On time
Apr 11, 2017	Credit cards	Balance transfer	MI	Money back	Yes
Mar 7, 2017	Credit cards	Balance transfer	-	Explained	Yes
Dec 6, 2016	Credit cards	Balance transfer	WI	Explained	Yes
Jun 10, 2016	Credit cards	Balance transfer	FL	Money back	Yes
Apr 22, 2016	Credit cards	Balance transfer	NY	Explained	Yes
Aug 27, 2014	Credit cards	Balance transfer	AZ	Money back	Yes
Aug 14, 2013	Credit cards	Balance transfer	AZ	Explained	Yes
Jun 11, 2013	Credit cards	Balance transfer	PR	Explained	Yes
May 6, 2012	Credit cards	Balance transfer	MD	No relief	Yes
Mar 6, 2012	Credit cards	Balance transfer	PA	No relief	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works