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Credit cards

Balance transfer

Consumers have filed 1,117 complaints about this, against 43 companies. The most complained-about is JPMorgan Chase.

Companies with the most

All time.

By month

Latest complaints about this

ReceivedCompanyAboutIssueStateAnswerOn time
Apr 20, 2017CitibankCredit cardsBalance transferTXExplainedYes
Apr 18, 2017Capital OneCredit cardsBalance transferNCExplainedYes
Apr 14, 2017Huntington BankCredit cardsBalance transferOHExplainedYes
Apr 11, 2017PenFed Credit UnionCredit cardsBalance transferMIMoney backYes
Apr 11, 2017Wells FargoCredit cardsBalance transferGAExplainedYes
Apr 7, 2017CitibankCredit cardsBalance transferFLExplainedYes
Apr 6, 2017JPMorgan ChaseCredit cardsBalance transferNYMoney backYes
Apr 5, 2017JPMorgan ChaseCredit cardsBalance transferAZExplainedYes
Apr 4, 2017American ExpressCredit cardsBalance transferORMoney backYes
Apr 3, 2017Bread FinancialCredit cardsBalance transferFLMoney backYes
Mar 31, 2017Barclays USCredit cardsBalance transferFLExplainedYes
Mar 31, 2017American ExpressCredit cardsBalance transferORExplainedYes
Mar 31, 2017SynchronyCredit cardsBalance transferFLExplainedYes
Mar 30, 2017Banco Popular de Puerto RicoCredit cardsBalance transferMIExplainedYes
Mar 29, 2017Barclays USCredit cardsBalance transferNJMoney backYes

Your rights with credit card companies

Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.

Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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