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Student loans

Complaint 2101230 ERC

Fixed
Product
Student loan · Federal student loan servicing
Detail
Keep getting calls about my loan
From
Texas 75002
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Sep 8, 2016Complaint received
  2. Sep 12, 2016Sent to ERC (4 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More ERC complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Dec 22, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledMDClosedYes
Sep 27, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledFLClosedYes
Aug 11, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanTXClosedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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