Debt collector · complaint record
ERC complaints Enhanced Recovery Company
Consumers have filed 12,420 complaints about ERC since 2013, none in the last 12 months. It answered 99.7% on time and closed 25% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 12,420
- Last 12 months
- 0
- Answered on time
- 99.7%
- Closed with relief
- 25%
- Last 30 days
- 0
- Rank
- -
Since July 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Feb 5, 2024
ERC complaints by month
The busiest month was March 2015 (206 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How ERC answered all time
- Closed with monetary relief10%
- Closed with non-monetary relief3,10125%
- Closed with explanation8,65269.7%
- Closed6635.3%
- Untimely response30%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What ERC complaints are about
Top ERC problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 2,290
- Debt was result of identity theft 1,014
- Debt was paid 559
- Debt was already discharged in bankruptcy and is no longer owed 67
Where ERC complaints come from
Most complaints: Texas (1,731), California (1,591), Florida (1,391), Georgia (907), New York (629).
ERC compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | ERC (Enhanced Recovery Company)Debt collection | - | 0 | - |
Compare side by side: ERC vs Green Square · ERC vs EMoneyUSA · ERC vs Mullooly Jeffrey Rooney & Flynn · ERC vs Credit World Services
What people say about ERC
All experiencesNo experiences with ERC yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest ERC complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 5, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Jan 29, 2024 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | No timely reply |
| Jan 11, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Nov 30, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 29, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 29, 2023 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Nov 28, 2023 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Nov 27, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 24, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 23, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 20, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 19, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about ERC
How many complaints does ERC have?
ERC has 12,420 complaints on record since July 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does ERC respond to complaints?
Yes. ERC answered 99.7% of its complaints on time (within 15 days) and closed 25% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with ERC?
The most common problems are attempts to collect debt not owed (3,930), cont'd attempts collect debt not owed (2,329), written notification about debt (1,694).
Is ERC legit?
ERC is a real company with a public complaint record: consumers have complained about it 12,420 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is ERC legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against ERC?
Complain to ERC in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most ERC complaints come from?
Most come from Texas (1,731), California (1,591), Florida (1,391). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about ERC
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