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Prepaid & gift cards

Complaint 2101293 Netspend

Explained
Company
Netspend
Product
Prepaid card · Mobile wallet
From
Florida 32514
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Sep 9, 2016Complaint received
  2. Sep 13, 2016Sent to Netspend (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Netspend complaints about advertising, marketing or disclosures

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2017Prepaid & gift cardsAdvertising, marketing or disclosuresNCExplainedYes
Mar 17, 2017Prepaid & gift cardsAdvertising, marketing or disclosuresCAExplainedYes
Feb 6, 2017Prepaid & gift cardsAdvertising, marketing or disclosuresKYExplainedYes
Jan 30, 2017Prepaid & gift cardsAdvertising, marketing or disclosuresCAExplainedYes
Jan 30, 2017Prepaid & gift cardsAdvertising, marketing or disclosuresNYExplainedYes
Dec 9, 2016Prepaid & gift cardsAdvertising, marketing or disclosuresOHExplainedYes
Nov 28, 2016Prepaid & gift cardsAdvertising, marketing or disclosuresNYExplainedYes
Nov 23, 2016Prepaid & gift cardsAdvertising, marketing or disclosuresILExplainedYes
Nov 15, 2016Prepaid & gift cardsAdvertising, marketing or disclosuresMSExplainedYes
Jul 9, 2016Prepaid & gift cardsAdvertising, marketing or disclosuresOHExplainedYes

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