Case file
Auto loans & leases
Complaint 21067044 Citizens Bank
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Unable to receive car title or other problem after the loan is paid off
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 8, 2026Complaint received
- May 18, 2026Sent to Citizens Bank (40 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citizens Bank complaints about problems at the end of the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 13, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | NJ | Money back | Yes |
| Aug 14, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | NJ | Explained | Yes |
| May 17, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | TN | Explained | Yes |
| Mar 17, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | AZ | Explained | Yes |
| Mar 17, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | KY | Explained | Yes |
| Sep 20, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | NC | Explained | Yes |
| Sep 18, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | GA | Explained | Yes |
| Sep 4, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | FL | Explained | Yes |
| Aug 22, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | IN | Explained | Yes |
| Aug 14, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | GA | Money back | Yes |
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