Case file
Money transfers & apps
Complaint 21222035 Ofg Bancorp
Explained- Company
- Ofg Bancorp
- Product
- Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
- Issue
- Fraud or scam
- From
- Puerto Rico 00961
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 14, 2026Complaint received
- May 15, 2026Sent to Ofg Bancorp (31 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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