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Complaint log

Ofg Bancorp complaint log

The newest complaints about Ofg Bancorp, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPRExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLIn progressYes
Oct 29, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 21, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountPRExplainedYes
Oct 16, 2026Credit reportingIncorrect information on your reportAccount information incorrectPAExplainedYes
Oct 1, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPRIn progressYes
Sep 23, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offPRExplainedYes
Sep 22, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedPRExplainedYes
Sep 21, 2026MortgagesIncorrect information on your reportAccount status incorrectPRIn progressYes
Sep 21, 2026Bank accountsManaging an accountDeposits and withdrawalsVIIn progressYes
Sep 16, 2026Bank accountsManaging an accountProblem using a debit or ATM cardPRExplainedYes
Sep 15, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesPRExplainedYes
Sep 14, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCTExplainedYes
Sep 11, 2026Bank accountsManaging an accountProblem using a debit or ATM cardPRExplainedYes
Sep 7, 2026Money transfers & appsUnauthorized transactions or other transaction problemPRExplainedYes
Sep 7, 2026Bank accountsManaging an accountProblem using a debit or ATM cardPRExplainedYes
Sep 5, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPRExplainedYes
Sep 5, 2026MortgagesTrouble during payment processEscrow, taxes, or insurancePRExplainedYes
Aug 19, 2026Bank accountsManaging an accountDeposits and withdrawalsPRExplainedYes
Aug 19, 2026Bank accountsManaging an accountDeposits and withdrawalsPRExplainedYes
Aug 17, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPRExplainedYes
Aug 8, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPRExplainedYes
Aug 4, 2026Credit cardsProblem with a company's investigation into an existing problemInvestigation took more than 30 daysPRExplainedYes
Jul 31, 2026Bank accountsClosing an accountCan't close your accountVIExplainedYes
Jul 30, 2026Auto loans & leasesIncorrect information on your reportAccount status incorrectWAExplainedYes
Jul 29, 2026Auto loans & leasesProblem with a company's investigation into an existing problemInvestigation took more than 30 daysPRExplainedYes
Jul 24, 2026Credit reportingIncorrect information on your reportAccount status incorrectPRExplainedYes
Jul 24, 2026Bank accountsManaging an accountDeposits and withdrawalsPRExplainedYes
Jul 24, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elsePRIn progressYes
Jul 20, 2026MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPRExplainedYes
Jul 17, 2026Credit reportingIncorrect information on your reportAccount status incorrectPRExplainedYes
Jul 16, 2026Auto loans & leasesIncorrect information on your reportAccount status incorrectWAExplainedYes
Jul 15, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesPRExplainedYes
Jul 11, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionPRExplainedYes
Jul 3, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedPRExplainedYes
Jul 1, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes
Jun 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursPRExplainedYes
Jun 17, 2026Bank accountsProblem caused by your funds being lowBounced checks or returned paymentsNYExplainedYes
Jun 16, 2026Auto loans & leasesManaging the loan or leaseProblem with the interest rateWAExplainedYes
Jun 15, 2026Debt collectionCommunication tacticsFrequent or repeated callsPRExplainedYes
Jun 11, 2026Auto loans & leasesManaging the loan or leaseBilling problemPRExplainedYes
Jun 11, 2026MortgagesTrouble during payment processEscrow, taxes, or insurancePRExplainedYes
Jun 4, 2026Bank accountsManaging an accountDeposits and withdrawalsPRExplainedYes
May 24, 2026Bank accountsClosing an accountCan't close your accountVIExplainedYes
May 19, 2026Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
May 18, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizePRExplainedYes
May 13, 2026Credit reportingIncorrect information on your reportAccount status incorrectVIExplainedYes
May 7, 2026Auto loans & leasesProblems at the end of the loan or leaseTermination fees or other problem when ending the lease earlyNCExplainedYes
May 5, 2026Credit reportingIncorrect information on your reportAccount information incorrectPRExplainedYes
May 3, 2026Credit reportingIncorrect information on your reportAccount status incorrectPRExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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