Case file
Mortgages
Complaint 21258480 Servicemac
Explained- Product
- Mortgage · FHA mortgage
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 15, 2026Complaint received
- Apr 15, 2026Sent to Servicemac
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Servicemac complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Jul 31, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CO | Explained | Yes |
| Jul 29, 2026 | Mortgages | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | WA | Explained | Yes |
| Jun 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NJ | Explained | Yes |
| Mar 19, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MN | Explained | Yes |
| Jan 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | NY | Fixed | Yes |
| Oct 21, 2025 | Mortgages | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | NJ | Explained | Yes |
| Aug 18, 2025 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | PA | Fixed | Yes |
| May 6, 2025 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | TX | Explained | Yes |
| Jan 2, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NJ | Explained | Yes |
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