Complaint 21302378 Relay Financial

Explained

Company: Relay Financial
Product: Money transfer, virtual currency, or money service · Virtual currency
Issue: Money was not available when promised
From: Virginia 23322
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days

Apr 16, 2026Complaint received
May 28, 2026Sent to Relay Financial (42 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Relay Financial complaints about money was not available when promised

Received	About	Issue	State	Answer	On time
Sep 3, 2026	Money transfers & apps	Money was not available when promised	TX	Money back	Yes
Apr 2, 2026	Money transfers & apps	Money was not available when promised	-	Explained	Yes
Mar 17, 2026	Money transfers & apps	Money was not available when promised	-	Explained	Yes
Jan 23, 2026	Money transfers & apps	Money was not available when promised	-	Explained	No
Dec 15, 2025	Money transfers & apps	Money was not available when promised	-	Explained	Yes
Nov 17, 2025	Money transfers & apps	Money was not available when promised	-	Explained	No

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Complaint records are public consumer complaints filed with U.S. regulators, checked 12 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works