Complaint log
Relay Financial complaint log
The newest complaints about Relay Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 31, 2026 | Bank accounts | Closing an accountFunds not received from closed account | In progress |
| Oct 30, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Oct 27, 2026 | Bank accounts | Closing an accountFunds not received from closed account | In progress |
| Oct 25, 2026 | Bank accounts | Closing an accountFunds not received from closed account | In progress |
| Oct 22, 2026 | Money transfers & apps | Other transaction problem | In progress |
| Oct 20, 2026 | Bank accounts | Closing an accountFunds not received from closed account | In progress |
| Oct 15, 2026 | Bank accounts | Closing an accountFunds not received from closed account | In progress |
| Oct 10, 2026 | Bank accounts | Closing an accountFunds not received from closed account | In progress |
| Oct 9, 2026 | Bank accounts | Closing an accountFunds not received from closed account | In progress |
| Oct 8, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | In progress |
| Oct 7, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Sep 25, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | In progress |
| Sep 24, 2026 | Bank accounts | Closing an accountCompany closed your account | In progress |
| Sep 21, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | In progress |
| Sep 19, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Sep 19, 2026 | Bank accounts | Closing an accountCompany closed your account | In progress |
| Sep 18, 2026 | Bank accounts | Closing an accountCompany closed your account | In progress |
| Sep 17, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | In progress |
| Sep 16, 2026 | Bank accounts | Closing an accountCan't close your account | In progress |
| Sep 14, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Sep 12, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 10, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Sep 9, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Sep 9, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Sep 7, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Sep 6, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Sep 4, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 3, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Sep 3, 2026 | Money transfers & apps | Money was not available when promised | Money back |
| Sep 2, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Sep 1, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 29, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Aug 27, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Aug 27, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Aug 26, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Money back |
| Aug 26, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | In progress |
| Aug 25, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Aug 24, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Aug 24, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Aug 19, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Aug 18, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Money back |
| Aug 14, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Aug 12, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Aug 12, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 10, 2026 | Bank accounts | Managing an accountCashing a check | Explained |
| Aug 10, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Aug 8, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Aug 5, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Money back |
| Aug 5, 2026 | Bank accounts | Closing an accountFunds not received from closed account | In progress |
| Aug 4, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Money back |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works