Complaint 2132489 Synchrony

Explained

Company: Synchrony
Product: Credit card
Issue: Rewards
From: South Carolina 29483
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Sep 26, 2016Complaint received
Sep 26, 2016Sent to Synchrony
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Synchrony complaints about rewards

Received	About	Issue	State	Answer	On time
Apr 19, 2017	Credit cards	Rewards	PA	Money back	Yes
Apr 5, 2017	Credit cards	Rewards	CA	Fixed	Yes
Mar 28, 2017	Credit cards	Rewards	CA	Explained	Yes
Mar 21, 2017	Credit cards	Rewards	NE	Explained	Yes
Mar 1, 2017	Credit cards	Rewards	NY	Explained	Yes
Feb 28, 2017	Credit cards	Rewards	TX	Explained	Yes
Jan 18, 2017	Credit cards	Rewards	TX	Explained	Yes
Jan 17, 2017	Credit cards	Rewards	MD	Explained	Yes
Jan 12, 2017	Credit cards	Rewards	UT	Explained	Yes
Nov 6, 2016	Credit cards	Rewards	CA	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works