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Credit cards

Rewards

Consumers have filed 2,916 complaints about this, against 46 companies. The most complained-about is American Express.

Companies with the most

All time.

By month

Latest complaints about this

ReceivedCompanyAboutIssueStateAnswerOn time
Apr 21, 2017Barclays USCredit cardsRewardsCAExplainedYes
Apr 21, 2017JPMorgan ChaseCredit cardsRewardsILFixedYes
Apr 21, 2017American ExpressCredit cardsRewardsCAExplainedYes
Apr 19, 2017SynchronyCredit cardsRewardsPAMoney backYes
Apr 18, 2017U.S. BankCredit cardsRewardsGAFixedYes
Apr 18, 2017Bank of AmericaCredit cardsRewardsDCMoney backYes
Apr 18, 2017USAACredit cardsRewardsCOMoney backYes
Apr 17, 2017Bank of AmericaCredit cardsRewardsFLExplainedYes
Apr 17, 2017Banco Popular de Puerto RicoCredit cardsRewardsCAFixedYes
Apr 17, 2017DiscoverCredit cardsRewardsFLExplainedYes
Apr 16, 2017Wells FargoCredit cardsRewardsMNFixedYes
Apr 15, 2017JPMorgan ChaseCredit cardsRewardsCAFixedYes
Apr 15, 2017CitibankCredit cardsRewardsWAExplainedYes
Apr 14, 2017CitibankCredit cardsRewardsCAExplainedYes
Apr 13, 2017DiscoverCredit cardsRewardsCAExplainedYes

Your rights with credit card companies

Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.

Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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