Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Credit cards

Complaint 21337987 Perpay

Explained
Company
Perpay
Product
Credit card · General-purpose credit card or charge card
Detail
You never received your bill or did not know a payment was due
From
Utah 84106
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 17, 2026Complaint received
  2. May 15, 2026Sent to Perpay (28 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Perpay?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Perpay's record

More Perpay complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Aug 31, 2026Payday & personal loansProblem when making paymentsOHExplainedYes
Aug 25, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Feb 23, 2026Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Feb 20, 2026Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience