Complaint 21338503 NBT Bancorp

Explained

Company: NBT Bancorp
Product: Debt collection · Credit card debt
Issue: Took or threatened to take negative or legal action
Detail: Threatened to arrest you or take you to jail if you do not pay
From: North Carolina 28166
Filed by: Referral
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Apr 15, 2026Complaint received
May 20, 2026Sent to NBT Bancorp (35 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More NBT Bancorp complaints about took or threatened to take negative or legal action

Received	About	Issue	State	Answer	On time
Aug 15, 2025	Debt collection	Took or threatened to take negative or legal actionSeized or attempted to seize your property	NY	Explained	Yes
Oct 24, 2024	Debt collection	Took or threatened to take negative or legal actionSeized or attempted to seize your property	NY	Money back	Yes
Apr 2, 2023	Debt collection	Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged	PA	Explained	Yes
Dec 3, 2021	Debt collection	Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged	CA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 6 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works