Case file
Payday & personal loans
Complaint 21553012 Shellpoint Mortgage Servicing
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Title loan
- From
- North Carolina 285XX
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Apr 24, 2026Complaint received
- Jun 5, 2026Sent to Shellpoint Mortgage Servicing (42 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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