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Debt collection

Complaint 21738158 Universal Account Servicing

Explained
Product
Debt collection · Private student loan debt
Detail
You told them to stop contacting you, but they keep trying
From
Georgia 31061
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 30, 2026Complaint received
  2. May 15, 2026Sent to Universal Account Servicing (15 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Universal Account Servicing complaints about communication tactics

ReceivedAboutIssueStateAnswerOn time
Apr 28, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingWAExplainedNo
Mar 20, 2025Debt collectionCommunication tacticsFrequent or repeated callsIAExplainedNo
Feb 4, 2025Debt collectionCommunication tacticsFrequent or repeated callsGAExplainedYes
Jan 2, 2025Debt collectionCommunication tacticsFrequent or repeated callsGAExplainedNo
Mar 15, 2016Debt collectionCommunication tacticsFrequent or repeated callsMDExplainedYes
Aug 24, 2014Debt collectionCommunication tacticsFrequent or repeated callsPAExplainedYes
Jan 24, 2014Debt collectionCommunication tacticsCalled outside of 8am-9pmNYFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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