Lender · complaint record
Universal Account Servicing complaints
Filed under Universal Account Servicing, LLC
Consumers have filed 166 complaints about Universal Account Servicing since 2013, 38 of them in the last 12 months (+41% on the year before). It answered 60.5% on time and closed 0% with relief for the customer - less often than a typical lender. The most common problem is problem when making payments. It is the 50th most complained-about of 272 personal & payday lenders this year.
Poor response record. How it works
- Complaints on record
- 166
- Last 12 months
- 38
- Answered on time
- 60.5%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #50 of 272
Since December 2013
+41% vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Oct 21, 2026
Most complained-about personal & payday lenders
Universal Account Servicing complaints by month
The busiest month was June 2024 (6 complaints). Complaints in the last 12 months are up 41% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Universal Account Servicing answered last 12 months
- Closed with explanation3694.7%
- In progress25.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time0/4560.5% on time
- Relief for customers0/400% closed with relief
- Complaint trend6/15+41% vs last year
What Universal Account Servicing complaints are about
Top Universal Account Servicing problems
Where Universal Account Servicing complaints come from
Most complaints: California (41), Florida (21), Texas (13), New York (10), Georgia (8).
Universal Account Servicing compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | FundoPayday & personal loans | 15 | 42 | F |
| 2 | Select Management ResourcesPayday & personal loans | 82 | 38 | A |
| 3 | CreditlyPayday & personal loans | 71 | 38 | B |
| 4 | Universal Account ServicingPayday & personal loans | 6 | 38 | F |
| 5 | PayactivPayday & personal loans | 9 | 37 | F |
| 6 | KloverPayday & personal loans | 19 | 35 | F |
| 7 | MaxLendPayday & personal loans | 53 | 35 | C |
| 8 | Tribal Lending EnterprisePayday & personal loans | 59 | 35 | C |
Compare side by side: Universal Account Servicing vs Fundo · Universal Account Servicing vs Select Management Resources · Universal Account Servicing vs Creditly · Universal Account Servicing vs Payactiv
What people say about Universal Account Servicing
All experiencesNo experiences with Universal Account Servicing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Universal Account Servicing complaints
Full logQuestions about Universal Account Servicing
How many complaints does Universal Account Servicing have?
Universal Account Servicing has 166 complaints on record since December 2013, including 38 in the last 12 months and 1 in the last 30 days. That makes it number 780 of every company by complaints this year.
Does Universal Account Servicing respond to complaints?
Yes. Universal Account Servicing answered 60.5% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 6/100 (grade F).
What do people complain about most with Universal Account Servicing?
The most common problems are problem when making payments (22), problem with additional add-on products or services (11), attempts to collect debt not owed (18).
Is Universal Account Servicing legit?
Universal Account Servicing is a real company with a public complaint record: consumers have complained about it 166 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Universal Account Servicing legit? for the signals, red flags and how to protect yourself.
Are complaints about Universal Account Servicing going up or down?
Up. There were 38 complaints in the last 12 months against 27 in the 12 before (+41%). See every month.
How do I file a complaint against Universal Account Servicing?
Complain to Universal Account Servicing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Universal Account Servicing complaints come from?
Most come from California (41), Florida (21), Texas (13). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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