Case file
Prepaid & gift cards
Complaint 2174233 American Express
Explained- Product
- Prepaid card · Gift or merchant card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 22, 2016Complaint received
- Oct 25, 2016Sent to American Express (3 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about adding money
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 11, 2017 | Prepaid & gift cards | Adding money | VA | Explained | Yes |
| Feb 1, 2017 | Prepaid & gift cards | Adding money | CA | Explained | Yes |
| Jan 19, 2017 | Prepaid & gift cards | Adding money | CA | Money back | Yes |
| Dec 25, 2016 | Prepaid & gift cards | Adding money | CA | Explained | Yes |
| Nov 9, 2016 | Prepaid & gift cards | Adding money | UT | Money back | Yes |
| Nov 4, 2016 | Prepaid & gift cards | Adding money | NY | Explained | Yes |
| Sep 11, 2016 | Prepaid & gift cards | Adding money | PA | Money back | Yes |
| Aug 27, 2016 | Prepaid & gift cards | Adding money | NJ | Explained | Yes |
| Aug 25, 2016 | Prepaid & gift cards | Adding money | TX | Fixed | Yes |
| Aug 4, 2016 | Prepaid & gift cards | Adding money | NJ | Money back | Yes |
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