Complaint 21747972 Perpay

Explained

Company: Perpay
Product: Credit reporting or other personal consumer reports · Credit reporting
Issue: Credit monitoring or identity theft protection services
Detail: Problem canceling credit monitoring or identify theft protection service
From: Ohio 43113
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Apr 30, 2026Complaint received
May 15, 2026Sent to Perpay (15 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Perpay complaints about credit monitoring or identity theft protection services

Received	About	Issue	State	Answer	On time
Aug 17, 2026	Payday & personal loans	Credit monitoring or identity theft protection servicesBilling dispute for services	AL	Explained	Yes
Jul 17, 2026	Credit reporting	Credit monitoring or identity theft protection servicesDidn't receive services that were advertised	NY	Explained	Yes
Jun 26, 2026	Credit cards	Credit monitoring or identity theft protection servicesBilling dispute for services	PA	Explained	Yes
May 15, 2026	Credit reporting	Credit monitoring or identity theft protection servicesDidn't receive services that were advertised	IA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 9 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works