Complaint 2183850 MS Services

Explained

Company: MS Services
Product: Debt collection · Credit card
Issue: Cont'd attempts collect debt not owed
Detail: Debt resulted from identity theft
From: California 90232
Filed by: Postal mail
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Oct 28, 2016Complaint received
Oct 31, 2016Sent to MS Services (3 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More MS Services complaints about cont'd attempts collect debt not owed

Received	About	Issue	State	Answer	On time
Oct 7, 2016	Debt collection	Cont'd attempts collect debt not owedDebt was paid	MT	Explained	Yes
Jan 6, 2016	Debt collection	Cont'd attempts collect debt not owedDebt is not mine	TN	Explained	Yes
Jan 29, 2015	Debt collection	Cont'd attempts collect debt not owedDebt was paid	CO	Explained	Yes
Jun 2, 2014	Debt collection	Cont'd attempts collect debt not owedDebt is not mine	MT	Explained	No

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Complaint records are public consumer complaints filed with U.S. regulators, checked 6 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works