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Debt collector · complaint record

MS Services complaints

Consumers have filed 132 complaints about MS Services since 2014, 8 of them in the last 12 months. It answered 62.5% on time and closed 0% with relief for the customer. The most common problem is written notification about debt.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
132

Since February 2014

Last 12 months
8

new vs the year before

Answered on time
62.5%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Oct 9, 2026

Rank
#791 of 1,963

Most complained-about debt collectors

MS Services complaints by month

The busiest month was February 2021 (6 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How MS Services answered all time

  • Closed with explanation13199.2%
  • Untimely response10.8%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What MS Services complaints are about

Top MS Services problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 18
  • Debt was result of identity theft 16
  • Debt was paid 6
  • Debt was already discharged in bankruptcy and is no longer owed 1

Where MS Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (58), Wyoming (12), Colorado (9), Mississippi (5), Florida (4).

MS Services compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8MS ServicesDebt collection-8new62.5%0%-

Compare side by side: MS Services vs Green Square · MS Services vs EMoneyUSA · MS Services vs Mullooly Jeffrey Rooney & Flynn · MS Services vs Credit World Services

What people say about MS Services

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Latest MS Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 9, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeAZNo timely replyNo
Oct 2, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingCAExplainedYes
Aug 11, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedNo
Jul 9, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeCAExplainedNo
Apr 2, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageILExplainedYes
Feb 24, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingNYExplainedYes
Dec 18, 2025Debt collectionAttempts to collect debt not owedDebt was paidMSExplainedYes
Dec 18, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Oct 23, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeWYExplainedNo
Oct 20, 2025Student loansIssue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owedFLExplainedNo
Oct 13, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursWYExplainedYes
Sep 18, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtLAExplainedYes

Questions about MS Services

How many complaints does MS Services have?

MS Services has 132 complaints on record since February 2014, including 8 in the last 12 months and 0 in the last 30 days. That makes it number 1,571 of every company by complaints this year.

Does MS Services respond to complaints?

Yes. MS Services answered 62.5% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with MS Services?
Is MS Services legit?

MS Services is a real company with a public complaint record: consumers have complained about it 132 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is MS Services legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against MS Services?

Complain to MS Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most MS Services complaints come from?

Most come from California (58), Wyoming (12), Colorado (9). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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