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Complaint log

MS Services complaint log

The newest complaints about MS Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 9, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeAZNo timely replyNo
Oct 2, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingCAExplainedYes
Aug 11, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedNo
Jul 9, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeCAExplainedNo
Apr 2, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageILExplainedYes
Feb 24, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingNYExplainedYes
Dec 18, 2025Debt collectionAttempts to collect debt not owedDebt was paidMSExplainedYes
Dec 18, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Oct 23, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeWYExplainedNo
Oct 20, 2025Student loansIssue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owedFLExplainedNo
Oct 13, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursWYExplainedYes
Sep 18, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtLAExplainedYes
Aug 8, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingCOExplainedYes
Jun 9, 2025Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageWYExplainedYes
Jun 4, 2025Debt collectionThreatened to contact someone or share information improperlyContacted your employerWYExplainedYes
Feb 20, 2025Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtIDExplainedYes
Feb 17, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNEExplainedYes
Sep 21, 2024Student loansIssue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owedWYExplainedYes
Jul 31, 2024Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageWYExplainedYes
May 21, 2024Debt collectionTook or threatened to take negative or legal actionSued you in a state where you do not live or did not sign for the debtGAExplainedYes
Apr 24, 2024Debt collectionAttempts to collect debt not owedDebt was paidCOExplainedYes
Mar 8, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursCOExplainedYes
Mar 7, 2024Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedWYExplainedYes
Jul 6, 2023Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Apr 7, 2023Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingSDExplainedYes
Feb 7, 2023Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyGAExplainedYes
Nov 18, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Sep 10, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Aug 27, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Aug 26, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseNVExplainedYes
Aug 18, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Aug 16, 2022Debt collectionWritten notification about debtDidn't receive notice of right to disputeCAExplainedYes
Aug 12, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftPAExplainedYes
Aug 9, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jul 29, 2022Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Jul 14, 2022Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNVExplainedYes
Jul 8, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
Jun 18, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportUTExplainedYes
Jun 10, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursWAExplainedYes
Jun 2, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
May 20, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
May 5, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Apr 19, 2022Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageCAExplainedYes
Mar 29, 2022Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Mar 27, 2022Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Feb 15, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jan 15, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Jan 7, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jan 4, 2022Debt collectionFalse statements or representationAttempted to collect wrong amountWVExplainedYes
Jan 3, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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